Lift Chocolate Packaging
Our chocolates are packaged by hand and adorned with ribbons, bows, and other accompaniments to make our boxes worthy of the product inside. Because our chocolates contain no preservatives, expect a three-week shelf life.
Lift Chocolate Shipping
We have thought of every detail to ensure that your chocolate arrives as pristine as when it departed our facility. First, we use divider trays to isolate each truffle or molded praline. Next, we use frozen gel packs and insulation to protect the chocolate from heat. Finally, we use other material when appropriate to ensure your beautiful box of chocolate is protected.
Help us to deliver the best
Please list a United States physical street address, as we are unable to ship to a post office box. Please double check address information for accuracy, and include apartment, suite, or unit numbers as appropriate. All billing, shipping, and payment details must be correct to process your order, and we cannot be held accountable for mistakes in information provided to us.
Refunds, replacements, etc.
We are tremendously proud of our beautiful, tasty chocolates, and our number one priority is your happiness with our product. We guarantee that our chocolate leaves our facility pristine and damage-free. Should you receive a damaged product, please take a picture of the product and the shipping box with label attached and email firstname.lastname@example.org. This must occur within 48 hours of delivery, or we will assume that our package was delivered in good condition.
Lift Chocolate is not responsible for delays in shipping due to factors beyond our control (weather, mechanical issues, etc.) That said, we will do our absolute best to meet your desired delivery date. We prefer to use two day shipping and we generally avoid shipping for Saturday, Sunday, or Monday arrivals. This is because of the fragile nature of chocolate—we want to ensure our chocolate makes it straight to your door and is not held up at a warehouse or facility where it might melt.
We typically process orders in three business days. Expect an email confirmation with a tracking number once your package has been processed.